Frequently Asked Questions
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HOW DO I PLACE AN ORDER?
Would you like to have an exclusive custom artwork created, or do you have specific requirements? Please feel free to contact us directly by email.
We will personally discuss your ideas, preferences, and the available options with you. Based on this consultation, we will prepare a tailored quotation, carefully aligned with your requirements and the desired final result.
Once the quotation has been approved, we will begin the design and creation of your unique artwork.
WHAT PAYMENT METHODS DO YOU ACCEPT?
At present, payment can only be made by bank transfer.
For custom commissions, the payment terms and conditions will be discussed with you in advance of the project. This ensures that all agreements regarding payment and the execution of the project are clear and transparent from the outset.
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WHAT ARE THE SHIPPING COSTS?
Shipping costs depend on the size, weight, and destination of the artwork.
For large, heavy, or custom-made pieces, we personally assess the most suitable transport solution. The associated costs will be discussed with you in advance, ensuring complete transparency before your order is confirmed.
WHAT IS THE LEAD TIME FOR A SCULPTURE?
The lead time varies depending on the artwork and is determined by factors such as the design, size, complexity, and the way in which the piece is crafted.
For custom commissions, you will receive a clear estimated production time in advance.
Good craftsmanship takes time.
Every artwork is created with attention to detail, precision, and respect for the material. We therefore take the time required to achieve a high-quality final result.
WHICH SHIPPING METHODS DO YOU OFFER?
We determine the most suitable shipping method based on the size, weight, and destination of the artwork.
Smaller pieces can generally be shipped through a standard delivery service. Larger or heavier sculptures may require specialised transportation to ensure that the artwork arrives safely and carefully at its destination.
CAN I REQUEST A SPECIFIC DELIVERY DATE OR TIME?
Do you have a specific delivery date in mind? Please contact us before placing your order.
We will do our utmost to accommodate your preferred delivery date or time. However, depending on the production process and transportation, a specific date or time cannot always be guaranteed.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, international shipping is available for selected artworks.
As our artworks are often unique, heavy, and large in size, transportation options and costs can vary significantly depending on the destination. Please contact us for a personalised international shipping quotation.
We will then arrange a suitable and carefully considered transportation solution, tailored to the artwork and its destination.
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CAN I RETURN A SCULPTURE?
Whether an artwork can be returned depends on the type of product and how it was created. Standard artworks may be returned, where applicable, in accordance with our current return policy. Custom-made and personalised artworks generally cannot be returned, as they are specifically created to your requirements and commissioned exclusively for you. Please always contact us before returning an artwork. We will assess the situation and provide you with the appropriate return instructions.
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WHAT MATERIALS DO YOU WORK WITH?
Steel is at the heart of Man of Steel.
We primarily work with steel, stainless steel, and corten steel to create sculptures, art objects, planters, fire objects, and custom-made pieces.
Depending on the design, application, and desired appearance, different types of steel, material thicknesses, and finishes may be used. Every material is carefully selected with attention to aesthetics, functionality, and durability.
CAN THIS PRODUCT BE USED INDOORS OR OUTDOORS?
This depends on the specific artwork, material, and chosen finish.
Many of our objects are suitable for both indoor and outdoor use, while others are specifically designed for a particular environment. Where relevant, the intended use will be indicated for each artwork.
If you are unsure about the suitability of a particular piece, please feel free to contact us. We are happy to advise you on the most suitable placement and finish.
ARE THERE SPECIFIC MAINTENANCE INSTRUCTIONS FOR THIS PRODUCT?
The required care and maintenance depend on the material and finish of the artwork.
Some pieces are intentionally finished to allow the material to naturally develop and form a unique patina over time. Other artworks are treated with a protective coating to preserve the surface and appearance for as long as possible.
Where applicable, you will receive specific maintenance information with your artwork. If you have any questions about care and maintenance beforehand, we are always happy to advise you.
Steel changes. That is part of its character.
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IS THIS PRODUCT CURRENTLY IN STOCK?
Our artworks are exclusively made to order and handcrafted upon request. We do not hold standard inventory; each artwork is created specifically for you.
Once you submit an inquiry, we will discuss the desired execution, available options, and estimated production time with you. This allows us to create every artwork with the attention to detail, precision, and care it deserves.
Would you like to commission a specific artwork or do you have an idea for a unique design? Please feel free to contact us. We would be happy to discuss the possibilities with you.
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CAN I VISIT THE WORKSPACE?
Visits may be possible by appointment. Because the workspace is primarily a working studio, we ask that you
contact us in advance to arrange a suitable time. Whether you want to discuss a custom project, see the
craftsmanship up close or simply experience where the artwork is made, you're welcome to get in touch.
Come see where steel becomes art.
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HOW LONG DOES IT USUALLY TAKE TO RECEIVE A RESPONSE TO MY INQUIRY?
We aim to respond to enquiries as soon as possible, usually within 1–2 business days.
For detailed custom projects, it may take slightly longer to review the requirements and prepare an accurate response or quotation. If your enquiry is time-sensitive, please mention this when contacting us.
STILL HAVE QUESTIONS?
Didn't find the answer you were looking for?
Get in touch.
Whether you have a fully developed concept or just an idea in your head, we'd love to hear it.
From raw steel to finished artwork — let's make something that lasts.
MAN OF STEEL; ARTWORK
Made by hand. Built from steel. Made to last.